Privacy Policy
Snap Solar ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.snapsolar.com.au) or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Name and contact data (e.g., email address, phone number, physical address)
- Property details relevant to solar installation (e.g., roof type, energy usage)
- Billing and payment information
2. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below:
- To provide, operate, and maintain our Site and services.
- To process your requests, transactions, and payments.
- To send you administrative information, such as updates to our terms, conditions, and policies.
- To respond to your inquiries and offer customer support.
- To send you marketing and promotional communications (you can opt-out at any time).
- To improve our website, services, and marketing efforts.
3. How We Share Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:
- Service Providers: Third-party vendors who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processors, marketing partners).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: When we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Snap Solar
- Mackay: 1/18 Central Park Dr Paget, QLD, 4740
- Sunshine Coast: 1/9 Strong St Baringa, QLD, 4551
- Phone: 1300 076 279
- Email: sales@snapsolar.com.au
- Website: www.snapsolar.com.au